Customer Reviews
“I’ve never enjoyed drinking water this much!”
Since joining the Balance Plan, I actually look forward to staying hydrated. The flavours are amazing, the vitamins make a difference in my energy, and I love knowing I’m cutting down on plastic. Plus, the free shipping and perks make it totally worth it. Waterdrop is now part of my daily routine!
— Lea M., Vienna
“Hydration has never felt this easy — or this stylish.”
I signed up for the Vitality Plan and honestly, I’m impressed. The Microdrinks taste great, the limited-edition bottle was gorgeous, and the monthly box feels like a gift to myself. I’m drinking way more water without even thinking about it. Worth every cent.
— Jonas K., Berlin
Hi Lea,
Thank you so much for your kind words! We’re thrilled to hear that the Balance Plan has made such a positive impact on your hydration routine. Helping people stay energised and hydrated, while supporting the planet, is exactly why Waterdrop exists. It’s amazing to know that our flavours and sustainability efforts resonate with you. Welcome to the Waterdrop community—we’re so glad to be part of your daily wellness journey!
— The Waterdrop® Team
“Not what I expected…”
I was really excited to try Waterdrop, but the flavors weren’t as strong as I hoped, and the shipping took longer than expected. I wanted to love it, but I’m not sure it’s for me.
— Elena S., Amsterdam
Hi Elena —
Thank you so much for your honest feedback. We're truly sorry to hear the experience didn’t meet your expectations.
Our Microdrinks are designed with a light, natural taste but we totally understand that flavor preferences vary. You might enjoy trying a different blend like “Boost” or “Zen,” which have a stronger profile. As for the shipping delay, we’re actively working to improve delivery times and would love to make this right for you.
Please reach out to our support team at support@waterdrop.com , we’d be happy to offer a new flavor sample on us. We appreciate you giving Waterdrop a try and hope to surprise you next time. 💧
Warmly,
Team Waterdrop
Questions? Feedback? Just want to say hi?
We’d love to hear from you. Our team is here to help with anything, from subscriptions to flavors to bottle tips.